Distrelec – Providing Distribution with a Difference

October 28, 2019 | 16:00
Steve Herd, CEO Distrelec
Steve Herd, CEO Distrelec
Distrelec is a leading European distributor of electronics, automation and measurement technology.  With over 40 years developing strong relationships with the industry, Distrelec remains at the forefront of technological advances and industry trends, enabling our sales representatives, customer support team and key stakeholders to be a valuable knowledge hub for our clients and customers.
 
At the core of our customer proposition is the desire to champion technological advances that are transforming our world, understand the challenges our customers face and provide a highly personalised response to the solutions they need in a way they understand.
 
Distrelec is committed to enriching the customer experience across our digital platforms. Part of this is ensuring we provide digital excellence, such as integrated browsing, ability to compare products side-by-side and quick links, as well as ensuring we can go one-step further and offer consolidated invoicing, eProcurement solutions and the ability to upload a parts list to our home page. Surfacing from these digital benefits is information on how we can foster a positive relationship with individual customer segments across Europe. This includes the ability to provide expert advice in over 15 local languages, tailoring information and messages specific to individual customer requirements and offering low-cost, high-quality solutions through Distrelec’s own-brand RND.
 
The scope of opportunities for Distrelec is endless. As the business continues to expand its network of suppliers in response to customer needs, the vast product portfolio becomes applicable to a much broader audience. Through the successful delivery of a personalised experience, we are delivering all customer requirements, great or small.
 
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